The main panel sits behind the cedar screen, far enough from the water to meet clearance requirements but close enough that years of lake air have left corrosion on the outer housing. It is not ancient. I have worked on equipment twice its age without trouble. Age alone does not tell me why three cabins lost voltage at the same time.
Heat does.
The moment I remove the dead front, the bitter smell strengthens. One of the main lugs shows discoloration, and the insulation on the conductor below it has begun to darken. It has not burned through. It has not arced. It has, however, been getting hot long enough to leave no doubt that the connection is failing.
"Don't come closer," I tell Kelsey.
She stops immediately, all humor gone. "How bad?"
"Bad enough that those circuits stay off. The connection is overheating under load. You may have damage farther down the line, but I can't determine that without shutting down the service and testing it properly."
"Is there any immediate danger to the occupied cabins?"
"Not from this section once I isolate it. I want to inspect the rest before I promise you anything."
She absorbs that without dramatics. "Tell me what you need."
For the next forty minutes, Kelsey gives me access to every panel, utility closet, and maintenance record I request. She knows which cabin received a new water heater in March, which exterior outlet was damaged by a guest's boat trailer, and exactly when the lights in Cabin Seven first began flickering. Her records are organized by cabin and type of repair, with scanned invoices attached to each entry.
"You were expecting a woman wandering around with a ring of unlabeled keys, weren't you?" she asks when she catches me studying the maintenance history on her tablet.
"I was expecting a ring of keys."
"Ha."
"The fact that they're labeled doesn't make them easier to carry."
She glances down at the enormous ring clipped to her belt loop. "I like knowing I can get into anything I own."
I like the way she says it. I like the certainty in her voice and the little lift of her chin, as if the cabins are more than buildings she rents to strangers. They are proof of something. I want to know what. Instead, I return to the problem I am qualified to solve.
The remaining cabins test within normal range, and the main service is stable once the older branch is disconnected. Kelsey stands beside me while I call Nolan, the electrician she reached earlier. I explain what I found and send him photographs. He confirms that I am licensed in Colorado through the same state system he uses, then laughs when Kelsey insists that he verify it independently rather than accept my word.
"You approve of that," I say after the call ends.
"I approve of anyone who understands that trust and verification can coexist."
"You always this careful?"
"With my business, yes."
The answer leaves open the question of whether she is as careful with herself. I am already hoping she is not.
Nolan cannot reach Eight Pines until tomorrow afternoon. He agrees with my recommendation to leave the three cabins disconnected overnight and says he will bring the equipment needed for a full load test. Kelsey thanks him, then begins making another series of calls.
I listen while she offers the Lawsons a full refund and lets them remain in the upgraded cabin at no charge. They refuse the refund. She insists on one free night. By the time she hangs up, they have compromised on a restaurant gift card and late checkout.
"You negotiate with everyone?" I ask.
"Only when I'm right."
"That often?"
Her gaze moves over me, slow enough that it’s almost uncomfortable.
"More often than you will find convenient, Mr. Decker."
I have spent considerable time moving from one commercial project to another. I know how to enter a room full of contractors, identify the person causing a delay, and get five different trades moving in the same direction. I am not easily unsettled. Kelsey unsettles me without raising her voice.