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Best PT I’ve ever known.
You’d be stupid to go to anyone else.
I scrolled down. Several more five-star posts broke up Avery’s hate rants. But even with the positive feedback, my overall rating had dipped to two-and-a-half stars. I rubbed my forehead. At this rate, Adam wouldn’t give me until the end of the month to fix things. I needed to talk to Avery ASAP.
Someone knocked on my office door, and I tensed. Adam wasn’t expected for another hour, but maybe he’d come in earlyto fire me. Then again, the knock had been gentle. Adam would have just thrown open the door and told me to get my ass out.
“Come in.”
Cammie walked into my office and pulled the door closed behind her. “You saw them, huh?”
I nodded.
“Well, at least you got a few good reviews as well. Too bad it didn’t help much.”
“Hurt is more like it. I think the good ones pissed off Avery more.”
“Yeah, but it got me thinking. Your patients love you, Cal. If I told them what was happening, I’m sure they’d all write you glowing reviews. Avery is one person. Plus, none of her reviews have a real name and photo attached to them. They’re all anonymous or use letters or made-up names.”
“Adam would fire you if he heard you begging my patients for reviews.”
“So, I won’t call from the office.”
“Which means you’re calling them on your own time and getting their numbers from their charts, which raises a ton of patient privacy issues.”
She waved her hand. “This is Peace Falls. I see a patient whenever I go anywhere. All I have to do is tell them to spread the word, help some of the older ones set up a review account, so they can post, and I’m confident we can bring up your ratings. Dr. Cohen isn’t in until nine. You could ask Rowan when she gets here. I’m sure she’d give you a glowing review.”
I cleared my throat. “Um, I’ll think about it. She’s still in treatment.”
Cammie raised her eyebrows at me. “What happened?”
“Nothing,” I said shuffling a random stack of papers on my desk. “Can you scan these scripts into the system for me?”
“I would if they were scripts and not the productivity report Dr. Cohen asked me to put on your desk.” She crossed her arms over her chest and glared at me. “Why wouldn’t you ask Rowan for a review?”
“It wouldn’t be appropriate. At least not until after we finish our sessions.”
“My hairstylist asked me for a review. I don’t think she meant it to be the end of our professional relationship.”
“She’s also my neighbor.”
“All the more reason she’d write you a review, Cal. Or are you afraid she’d write something bad?”
Judging by the sounds she made when she came, I think I did alright.
Though I’d kept that last thought to myself, Cammie let out a sigh. “You owe me five bucks,” she said and slunk out of my office.
I couldn’t remember borrowing money from Cam, but I pulled a twenty from my wallet, walked to the reception area, and dropped the bill on her desk just as Rowan arrived.
“I said you owed me five,” Cammie said and pushed the money back at me. “I wasn’t about to risk a twenty on your impulse control.”
Rowan’s eyes widened and her face turned bright red.
“Are you ok?” I asked, reaching for her.
She took a step back and cleared her throat. “I’m fine, Dr. Cardoso. Should we get started?”
My stomach sank. Rowan looked like she wanted to disappear into the floor. I’d gone back and forth a hundred times yesterday about whether or not I should walk down the street and knock on the Stevens’s door. I knew Rowan and I needed to discuss what happened, but I didn’t know what to say. Usually, I set expectations before things got physical. I was down for a casual hookup, if she was, especially since we couldn’t seem to keep ourhands off each other, but I didn’t want to hurt her feelings or make her recovery more difficult. I’d hoped to get a read on how she felt during our session, but judging by how uncomfortable she looked, we needed to clear the air right away, without Cam pretending not to eavesdrop.
